Development Cooperation Handbook/Checklists/Checklist for Identifying Performance Problems

Checklist for Identifying Performance Problems

The following is a checklist of symptoms often associated with performance problems. More than one “yes” indicates a need to look more closely at the situation. Read each question. If you are thinking “yes” in response to a question, place a check mark next to that item. If not, leave it blank.

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Do peers complain that

1. They are not carrying his own weight?
2. They are distracted or exhibiting sudden changes in behavior?
3. They are argumentative or confrontational?
4. They are “all talk” and “no action”?

Do beneficiaries

1. Always ask for someone else to help them?
2. Complain about their attitude?
3. Complain that they had made promises to them that they have never fulfilled?
4. Say they are bad-mouthing you, the organization or its products?
5. Complain that they are too pushy?

Do you

1. Find it difficult to complete your own work because you spend so much time with them on their mistakes?
2. Worry about what they will say to beneficiaries and action sponsors/beneficiaries?
3. Check their work often because you are afraid of mistakes?
4. Do work yourself that you should have delegated to them?
5. Assign work to others because they can do it faster or better than they can?
6. Hear about their mistakes from your boss or others?
7. Sometimes find out that they have lied to you or stretched the truth?
8. Seldom think of them when deciding who should get an important assignment?

Do they

1. Infrequently complete assignments on time?
2. Often show up to work late or not at all?
3. Always have an excuse for poor performance?
4. Wait to be assigned additional work rather than asking for more when ready?
5. Rarely complete assignments in the way you want?
6. Ignore suggestions for improvement?

Tools

Templates

Applicant employee evaluation form
Staff Activity Forecast and Report
Interpersonal skill assessment
Employee Performance Review – Peer Review
Performance appraisal forms

Guidelines

Key Questions for Establishing the Team Organization
How to reach an agreement on the Employee Performance Objectives
How to manage motivated and effective teams
How to recognize if Team Building is successful
How to check the level of togetherness in a team
Measures to make teams more performing
The 5 steps of team creation

Why do organisations need to plan and manage their communication?
How team members can improve overall project communication
Measures to make teams more performing
Required characteristics of the project manager
The 10 Project Management Guiding Principles

See also

In other sections of this handbook
The employee empowering organization
Manage the Performance of Project Team Members
Team Conflict Management
Decision Making in Groups
Leading and Managing
Team Conflict Management
Decision Making in Groups
Project Managers and programme Managers
Determining the project manager