Development Cooperation Handbook/Checklists/Checklist for Identifying Performance Problems

Checklist for Identifying Performance Problems

The following is a checklist of symptoms often associated with performance problems. More than one “yes” indicates a need to look more closely at the situation. Read each question. If you are thinking “yes” in response to a question, place a check mark next to that item. If not, leave it blank.



Do peers complain that

  1. They are not carrying his own weight?
  2. They are distracted or exhibiting sudden changes in behavior?
  3. They are argumentative or confrontational?
  4. They are “all talk” and “no action”?


Do beneficiaries

  1. Always ask for someone else to help them?
  2. Complain about their attitude?
  3. Complain that they had made promises to them that they have never fulfilled?
  4. Say they are bad-mouthing you, the organization or its products?
  5. Complain that they are too pushy?


Do you

  1. Find it difficult to complete your own work because you spend so much time with them on their mistakes?
  2. Worry about what they will say to beneficiaries and action sponsors/beneficiaries?
  3. Check their work often because you are afraid of mistakes?
  4. Do work yourself that you should have delegated to them?
  5. Assign work to others because they can do it faster or better than they can?
  6. Hear about their mistakes from your boss or others?
  7. Sometimes find out that they have lied to you or stretched the truth?
  8. Seldom think of them when deciding who should get an important assignment?


Do they

  1. Infrequently complete assignments on time?
  2. Often show up to work late or not at all?
  3. Always have an excuse for poor performance?
  4. Wait to be assigned additional work rather than asking for more when ready?
  5. Rarely complete assignments in the way you want?
  6. Ignore suggestions for improvement?


Tools

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Templates
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  Applicant employee evaluation form
  Staff Activity Forecast and Report
  Interpersonal skill assessment
  Employee Performance Review – Peer Review
  Performance appraisal forms

Guidelines
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  Key Questions for Establishing the Team Organization
  How to reach an agreement on the Employee Performance Objectives
  How to manage motivated and effective teams
  How to recognize if Team Building is successful
  How to check the level of togetherness in a team
  Measures to make teams more performing
  The 5 steps of team creation

  Why do organisations need to plan and manage their communication?
  How team members can improve overall project communication
  Measures to make teams more performing
  Required characteristics of the project manager
  The 10 Project Management Guiding Principles

See also

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In other sections of this handbook
  The employee empowering organization
  Manage the Performance of Project Team Members
  Team Conflict Management
  Decision Making in Groups
  Leading and Managing
  Team Conflict Management
  Decision Making in Groups
  Project Managers and programme Managers
  Determining the project manager