Handbook of Management Scales/Interorganizational loyalty

Interorganizational loyalty (alpha = 0.734)

Description

A scale for measuring interorganizational citizenship behaviors (ICBs) is developed. Four common ICBs are operationalized: interorganizational altruism, interorganizational tolerance, interorganizational loyalty, and interorganizational compliance.

Items

• We tell others that our supplier is a good company with which to do business.
• We sometimes sacrifice our own best interests in order to provide additional benefits to our supplier.
• We promote our supplier’s products/ services to others.

Source

• Skinner et al. (2009): Some measures of interorganizational citizenship behaviors. Scale development and validation. The International Journal of Logistics Management, Vol. 20, No. 2, pp. 228-242.

Related Scales

• Interorganizational altruism
• Interorganizational compliance
• Interorganizational tolerance
• Loyalty
• Supplier commitment