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Handbook of Management Scales/Interorganizational compliance

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Interorganizational compliance (alpha = 0.916)

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Description

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A scale for measuring interorganizational citizenship behaviors (ICBs) is developed. Four common ICBs are operationalized: interorganizational altruism, interorganizational tolerance, interorganizational loyalty, and interorganizational compliance.

Items

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  • We attempt to meet or exceed any standards that our supplier is also required or expected to meet.
  • When dealing with our supplier, we comply with expected standards of social behavior.
  • We show respect for our supplier’s business policies and try to abide by them ourselves.

Source

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  • Skinner et al. (2009): Some measures of interorganizational citizenship behaviors. Scale development and validation. The International Journal of Logistics Management, Vol. 20, No. 2, pp. 228-242.
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