Knowledge Management Cases in Asia/Implementation of Knowledge Management in Asia's Beverage Industry

This chapter focus on the implementation of knowledge management (KM) in beverage industry in Asia. Various KM tools and strategies employed by food and beverage organizations are discussed in worldwide aspect. It can help getting an overview of the environment of the industry. Problems solved by those tools and strategies are mentioned too. A real case of e-learning portal establishment in an Asian-based beverage company are investigated to get deeper understanding on the planning, implementation, maintenance and evaluation of KM project. Future development trend of KM on an industry-wide base are covered as well.

• Introduction
• Literature Review
• Research Methods
• Case Study: Develop an E-learning Portal for Company B
• Findings and Analysis of the Company B Case Study
• Conclusions

Acknowledgements

We would like to give a special thanks to Mr. Cheung from Consultancy A for kindly sharing his experiences and knowledge with us in his comfortable office. We would also deeply appreciated Dr. Sam Chu, our professor and course lecturer, for contacting Mr. Cheung for us and advising us on writing the article.

Chan Ying Wai, Andrea; Ma Kwong Kei, Coley; Tam Man Ying, Tammy; Wong Ka Wing, Karina; Yu Ching Yin, Jas

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