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Good for
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Not good for
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Pros
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Cons
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Watch out for
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AOB
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Learning Curve
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Mailing lists
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Coordinating activities, keeping in touch with supporters,
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Sharing large files, collaborative work on-line, recruiting new support
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Simple, quick and cheap
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Low visibility
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Trolls
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easy (Send and Reply email)
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Wikis
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Collaborative work
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Tasks that require hierarchy and secrecy
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Cheap, easy to use, transparent, in many cases much better than using e-mails, history area (nothing is ever erased)
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History area all actions are documented
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Spam
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Steep (needs a tutorial - new people have difficulty embracing wikis)
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Social networking sites
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Keeping up-to-date on people, finding friends of friends who can assist, searching for people with specific skills, job searching
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People whom you do not know who want you to join their network for no good reason
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easy
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Forums
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Discussing a specific question, expressing many opinions, moving towards a decision
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Long discussions that last many weeks or months
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"Flaming" wars: people getting emotional and upset about a topic. That is the time to move the discussion to another format (phone, face-to-face meeting)
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easy
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Shared Referencing
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Finding out about links that might interest you, sharing links you identified, promoting links so others learn about them
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