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Training Best Practices/Virtual Worlds - potential for training

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Virtual Worlds - potential for training


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In 2007, American Family Insurance worked with the Masie Consortium and 2B3D to create Settlement Plaza on the Masie Learning Island in Second Life. On Settlement Plaza was a 3-D storm-damaged house (with a tree that fell through the roof) which an insurance claims adjuster could use to learn about and practice skills for identifying damages that would need to be addressed in a claim settlement.

Methods Used

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Results

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Techologies Used

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Lessons Learned

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