Training Best Practices/Engaging in Dialogue/Cafe Conversations

Chimes' Best Practice Profile

Title:

Improving Communication Among Teams in the Workplace

Description:

Chimes was faced with a disconnect among team members in different departments of the organization.

Methods Used

The plan was to host "Cafe Conversations" to provide team members with the opportunity to meet and create a dialogue centered around specific questions such as:

• What do you do each day to support your team members?

• When you do not agree with a team decision, how do you support that decision?

Results

After the initial "Cafe Conversation" the team members requested additional Cafe's addressing additional topics.

Techologies Used

The facilitator used a PowerPoint to display the questions on a screen and to explain the process.

== Lessons Learned ==

• Team members have the desire and the solution to solve problems if given the opportunity.

• Engaging in a dialogue in a relaxed, informal setting affords team members the opportunity to solve own problems and create.

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