The implementation of E-Government/E-Government by country/Russia/Pension fund of Russian Federation

All information provided by the Pension Fund of the Russian Federation is subdivided, depending on the user's goals:

• for citizens:
  • pensioners;
  • federal benefit recipients;
  • disabled people;
  • future retirees;
  • MSC recipients;
  • students and schoolchildren;
• for insurers:
  • employers;
  • self-employed population.

Pension fund web-portal
Multilanguage	- Russian, - English
Mobile version	Android-application, IOS-application
RSS	RSS-feeds
Subscription	Subscription setup
Account	Personal cabinet
Search	Yes
Social Networks	Facebook, Twitter, Vkontakte, Odnoklassniki, Youtube, Livejournal
Official website: https://pfr.gov.ru/

E-services

The Pension Fund web portal provides the following services:

• Make an appointment;
• Order of references and documents;
• Find customer service;
• Appeals of citizens;
• Ask a question online;
• Pension calculator;
• Generate a payment document.

Services are grouped into six categories:

• pensions;
• social payments;
• maternal (family) capital;
• individual personal account;
• management of pension savings;
• to citizens living abroad.

The following E-services can also be obtained through the portal "State services":

• issuance of a state certificate for maternal (family) capital;
• payment of insurance pensions, funded pensions and pensions for state pensions;
• informing citizens about the provision of state social assistance in the form of a set of social services;
• retirement calculator;
• informing the insured persons about the status of their individual personal accounts in the mandatory pension insurance system in accordance with the federal laws "On Individual (Personalized) Accounting in the Mandatory Pension Insurance System" and "On Investing Funds to Finance Funded Pension in the Russian Federation";
• consideration of the application for disposal of funds (part of the funds) of the parent (family) capital;
• acceptance, consideration of applications (notifications) of insured persons in order to exercise their rights when forming and investing pension savings funds and making decisions on them;
• the establishment of a monthly cash payment to certain categories of citizens in the Russian Federation;
• the establishment of insurance pensions, funded pensions and pensions for state pensions.

Open Data

In the open data section of the Pension Fund of Russia (PFR), in addition to 42 data sets, there are indicators of the pension and social security system of the Russian Federation.

The 42 data sets include:

• Budget PFR: expenses and incomes;
• On-site and off-site inspections conducted by the territorial bodies of the PFR;
• Payment of pension savings;
• The share of insurers reporting in electronic form;
• Pension delivery;
• Information about the State Pension Co-financing Program;
• Information on the number of social service institutions, the number of purchased road transport for mobile teams and the number of recipients of targeted social assistance as part of the social programs of the Russian Federation;
• Information about the parent (family) capital;
• Information on the provision and distribution of subsidies for events of social programs of the constituent entities of the Russian Federation in the context of the constituent entities of the Russian Federation;
• Information on the expenditure of maternal (family) capital;
• The number of actual individual personal accounts in the personalized accounting system;
• The number of applications for the appointment of pensions and the delivery of pensions, taken in the form of an electronic document;
• Number of calls to client services of territorial bodies of the Pension Fund of Russia on pension issues;
• The number of citizens 'appeals to the PFR and the topics of citizens' appeals received by the Executive Directorate of the PFR;
• The number of applications for the appointment of an old-age insurance pension for the first time (including early) after the occurrence of the right to the specified pension;
• Number of applications submitted for the transfer of pension savings funds;
• Contact information about the structural units of the Executive Directorate of the PFR and the offices of the PFR in federal districts;
• Contact information of the offices of the Pension Fund of the Russian Federation;
• The appointment of pensions;
• The total number of recipients of the Russian pension living abroad;
• The volume of pension savings of citizens;
• Announcement of ongoing procurement;
• Report on the regulatory framework in the authorized field of activity;
• Report on the results of the activities of independent experts in conducting anti-corruption expertise of regulatory legal acts of the PFR;
• Report on the performance of the Audit Commission of the PFR;
• Schedule of regulatory and legal work of the PFR;
• Schedule for placing orders for the supply of goods, works and services for the needs of the PFR;
• The receipt of contributions for compulsory medical insurance;
• Receipt of contributions for compulsory pension insurance;
• Size of and the number of recipients;
• The size and number of recipients of additional monthly material support;
• Distribution of insured persons and their retirement savings transferred to non-state pension funds and management companies;
• Information from the federal register of persons with disabilities;
• Information on the number of pensioners in the constituent entities of the Russian Federation;
• Certificate of staffing employees of the offices of the PFR;
• Judicial decisions challenging legislative and other regulatory legal acts of the Russian Federation in the sphere of activity of the PFR;
• Subjects of appeals of citizens received by the Executive Directorate of the PFR;
• Federal social supplement to the pension of non-working pensioners to the level of the subsistence minimum of a pensioner in a constituent entity of the Russian Federation: the average amount of supplement, the subsistence minimum of a pensioner in a constituent entity of the Russian Federation, the number of recipients;
• The number of non-working pensioners living in the regions of the Far North and equivalent localities entitled to compensation for travel to and from the place of rest and the number of non-working pensioners who received it;
• The number of pensioners receiving pensions under the Pension Fund of Russia and their average size;
• The number of payers of insurance contributions for compulsory pension insurance (CPI) and compulsory medical insurance (CMI);
• The number of recipients of a set of social services.

Data sets users can get in three types of data formats: csv, json, XML.