Table of ContentsEdit
Front MatterEdit
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Part I - IntroductionEdit
Chapter 1. About Professional WritingEdit
Chapter 2. The Rhetorical Nature of Technical and Professional WritingEdit
- Basic Assumptions and Potential Complications
- Rhetorical Framework: Author-Subject-Audience
- Appreciating Technical Communication Audiences
- The Special Nature of "Subject" in Technical Communication
- Developing an Authorial Voice
- Persuading the Reader
- The Many Contexts of Communicating Technical Information
Chapter 3. Ethics and Technical CommunicationEdit
Part II - General ProcessEdit
Chapter 4. The Basics of Technical CommunicationEdit
Chapter 5. Designing DocumentsEdit
- General Design Concepts
- Document Organization
- Organizational Patterns
- Front Matter: Contents, Lists and More
- Back Matter: Appendices, Glossaries and More
- Effective Tables
- Charts and Graphs
- Photos and Illustrations
- Usability Testing of Technical Communications
Part III - Specific ProceduresEdit
Chapter 6. Career DocumentsEdit
Chapter 7. Business CommunicationsEdit
Chapter 8. Composing Business Reports and ProposalsEdit
Chapter 9. Technical InstructionsEdit
Chapter 10. Team CommunicationsEdit
Part IV - Reference MaterialsEdit
Back MatterEdit
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