Professional and Technical Writing/Table of Contents

Table of Contents

Original TOC

Front Matter

• Book Abstract
• Cover Page
• Table of Contents
• Dedication
• How to Turn the Page

 

Part I - Introduction

Chapter 1. About Professional Writing

Chapter Overview

 

Chapter 2. The Rhetorical Nature of Technical and Professional Writing

Chapter Overview

• Basic Assumptions and Potential Complications
• Rhetorical Framework: Author-Subject-Audience
• Appreciating Technical Communication Audiences
• The Special Nature of "Subject" in Technical Communication
• Developing an Authorial Voice
• Persuading the Reader
• The Many Contexts of Communicating Technical Information

 

Chapter 3. Ethics and Technical Communication

Chapter Overview

• Legal Issues and Communications
• Appreciating Different Cultures

 

Part II - General Process

Section Overview

Chapter 4. The Basics of Technical Communication

Chapter Overview

• Guidelines for Creating Your Own Voice
• Revising and Editing Documents
• Documenting Your Sources

 

Chapter 5. Designing Documents

Chapter Overview

• General Design Concepts
• Document Organization
• Organizational Patterns
• Front Matter: Contents, Lists and More
• Back Matter: Appendices, Glossaries and More
• Effective Tables
• Charts and Graphs
• Photos and Illustrations
• Usability Testing of Technical Communications

 

Part III - Specific Procedures

Section Overview

Chapter 6. Career Documents

Chapter Overview

• Résumés and CVs
• Cover Letters

 

Chapter 7. Business Communications

Chapter Overview

• Beginning A Communication
• Business Letters
• Writing Memos
• Composing E-Mail
• Website Design

 

Chapter 8. Composing Business Reports and Proposals

Chapter Overview

• Planning Reports
• Preparing Business Proposals
• Preparing Feasibility Studies
• Presentations

 

Chapter 9. Technical Instructions

Chapter Overview

• Writing Technical Instructions
• The Value of Visual Instructions

 

Chapter 10. Team Communications

Chapter Overview

• Project Management
• Organizing Teams

 

Part IV - Reference Materials

• Additional Information
• A History of this Text
• Frequently Asked Questions

 

Back Matter

• Glossary

 

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