IT Service Management/Resources

Resources

Official Resources

• ITIL Official Website

Reference Manuals

• UC Santa Barbara - IT Service Management Toolkit

Video Training

• CSU ITI597 - IT Service Management

No longer available

Exam Preparation

• ILX Group - Free ITIL Resources
• Taruu - ITIL v3 Foundation Study Guide
• ITIL Exam Preparation 2011 - ITIL 2011 Foundation
• Quizlet - ITIL Foundations Flashcards

Practice Exams

• Datajar ITIL Campus - Free Mock Exam
• ITIL Dumps - Sample Questions
• IT Service Today - Free Exam Paper
• ITIL Weblog - Free Online Sample Exam
• Accelerated Ideas - Free Practice Exam
• Cert College - Practice Exams Demo
• Process Symphony - Free Mock Exam

Related Publications

• The IT Skeptic Blog - ITIL