Handbook of Management Scales/Supplier relationship

Supplier relationship (alpha = 0.7398)

Items

• We strive to establish long-term relationships with suppliers.
• Our suppliers are actively involved in our new product development process.
• Quality is our number one criterion in selecting suppliers.
• We rely on a small number of high quality suppliers.

Source

• Flynn et al. (1994): A framework for quality management research and an associated measurement instrument. Journal of Operations Management, Vol. 11, No. 4, pp. 339-366.