Handbook of Management Scales/Interfunctional design process

Interfunctional design process (alpha = 0.7878)

Items

• Direct labor employees are involved to a great extent (on teams or consulted) before introducing new products or making product changes.
• Manufacturing engineers are involved to a great extent before the introduction of new products.
• There is little involvement of manufacturing and quality people in the early design of products, before they reach the plant.
• We work in teams, with members from a variety of areas (marketing, manufacturing, etc.) to introduce new products.

Source

• Flynn et al. (1994): A framework for quality management research and an associated measurement instrument. Journal of Operations Management, Vol. 11, No. 4, pp. 339-366.

Related Scales

• Cross-functional product design