Handbook of Management Scales/Information sharing quality

Information sharing quality (alpha = 0.828, CR = 0.838, AVE = 0.635)

Description

The article examines three factors of intellectual capital: Worker expertise, information sharing quality, and team psychological safety.

The 5-point Likert-type scale for information sharing quality was developed from previous literature in order to assure content validity. Items from Earley/Mosakowski (2000) and Moenaert/Souder (1996) were modified.

Definition

Both the quality of an organization’s information and the value of its information systems reflect the organization’s information sharing potential.

Items

• The implementation team members talked openly and freely. (dropped after confirmatory factor analysis)
• Implementation team members did not seem to understand what one another was saying during their discussion. (reverse coded; dropped after confirmatory factor analysis)
• When implementation team members shared information, it was likely to be used.
• Team members shared information in useful formats.
• Team members often shared valuable information.

Source

• Lee et al. (2011): The roles of worker expertise, information sharing quality, and psychological safety in manufacturing process innovation: An intellectual capital perspective. Production and Operations Management, Vol. 20, No. 4, pp. 556–570

Related Scales

• Information sharing
• Internal quality information usage