Handbook of Management Scales/Information integration

Information integration (alpha = 0.82)

Items

We have ability to provide significant information to customers during order taking session.
We have systems interface to manufacturing and marketing to provide accurate future delivery information.
We have the ability to quickly retrieve backorder status.
We have forecasting models linked to manufacturing and purchasing systems to minimize backorders.

Source

Bardi et al. (1994): Logistics Information Systems: The Strategic Role of Top Management. Journal of Business Logistics, Vol. 15, No. 1, pp. 71-85.

Related Scales

Information sharing

Information integration (alpha = 0.89)

Description

Systematic and thorough methodological techniques are used to develop an instrument to test, measure, and validate subprocesses of organizational learning. Five independent but interrelated subprocesses are identified and validated: information acquisition, information distribution, information interpretation, information integration, and organizational memory.

Definition

Information integration occurs when various interpretations converge to form unified understandings.

Items

We discuss issues until we arrive at a shared understanding. (0.67)
Top management integrates information from different organizational areas. (0.53)
Our employees meet regularly to resolve issues and concerns. (0.90)
We seek to achieve consensus by dialogue and reasoning. (0.85)
Our company stresses sharing and trying to understand management vision through communication with colleagues. (0.50)

Source

Flores et al. (2012): Organizational Learning: Subprocess Identification, Construct Validation, and an Empirical Test of Cultural Antecedents. Journal of Management, Vol. 38, No. 2, pp. 640-667.

Comments

The definition is "understanding-oriented", which may not be reflected by the second item. The last item is quite complex. The loadings of the second and last item are low. These two items may be reworded.