Handbook of Management Scales/Formal control
Formal control (alpha = 0.780/0.786)
editDescription
editThe authors consider two forms of control, namely formal control and social control.
Items
edit- Detailed contract is the most important way to guarantee cooperation success.
- The contract is useful to regulate the behavior of partner.
- In the process of cooperation, we use financial and market indices to evaluate cooperation success.
- Detailed cooperative rules have been written in the contract.
- Both partners know the cooperative procedures.