Supervisor Nuts and Bolts
Part I: Introduction to Supervision and Employee SelectionEdit
What is Supervision?Edit
Coaching and CounselingEdit
Americans with Disabilities Act (ADA)Edit
Recruitment and SelectionEdit
Part II: Performance ManagementEdit
Management StylesEdit
Delegation: Responsiblity, Authority, and AccountabilityEdit
Writing Performance StandardsEdit
Conducting Performance InterviewsEdit
Employee Recognition ("The Good")Edit
Corrective Action ("The Bad")Edit
Employee Discipline ("The Ugly")Edit
Part III: Supervising a Complex WorkforceEdit
Workplace DiversityEdit
Workplace Harassment PreventionEdit
Workplace/Domestic ViolenceEdit
Employee Substance AbuseEdit
Employee Assistance ProgramsEdit
Time, Attendance, and the FMLAEdit
Epilogue: A Memo to SupervisorsEditGlossary of TermsEditReferencesEditAcknowledgementsEditAbout the AuthorsEdit
