Last modified on 5 February 2011, at 09:11

Handbook of Management Scales/Quality leadership

Quality leadership (alpha = 0.7261)Edit

ItemsEdit

  • All major department heads within our plant accept their responsibility for quality.
  • Plant management provides personal leadership for quality products and quality improvement.
  • The top priority is evaluating plant management in quality performance.
  • All major department heads within our plant work towards encouraging just-in-time production.
  • Our top management strongly encourages employee involvement in the production process.

SourceEdit

Related ScalesEdit