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ERP Internals/Data Tables/Contact/Contact Interaction

< ERP Internals‎ | Data Tables‎ | Contact

This table contains one record for every interaction between the business and the contact. Although contacts are not yet customers, this table is key to Customer Relationship Marketing.

Used by: Contacts

Key: Contact Number, Date/Time

Fields:

  • Contact Number
  • Date/Time
  • Type (Telephone,Face-to-face,etc.)
  • Employee Number(s)
  • Location
  • Contact Attendees
  • Notes
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