Lesson 3.7: Communications
By the end of this lesson, the EMT-Basic should be able to:
- List the proper methods of initiating and terminating a radio call.
- State the proper sequence for delivery of patient information.
- Explain the importance of effective communication of patient information in the verbal report.
- Identify the essential components of the verbal report.
- Describe the attributes for increasing effectiveness and efficiency of verbal communications.
- State legal aspects to consider in verbal communication.
- Discuss the verbal communication skills that should be used to interact with the patient.
- Discuss the verbal communication skills that should be used to interact with the family, bystanders, individuals from other agencies providing patient care, and the difference between skills used to interact with the patient and those used to interact with others.
- List the correct radio procedures in the following phases of a typical call: to the scene, at the scene, to the facility, at the facility, to the station, at the station.
- Explain the rationale for providing efficient and effective radio communications and patient reports.
- Perform simulated, organized, concise radio transmission.
- Perform an organized, concise patient report that would be given to the staff at a receiving facility.
- Perform a brief, organized report that would be given to an ALS provider arriving at a scene at which the EMT-Basic was already providing care.